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Guest Message by DevFuse

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Music skips when using itunes via bluetooth.


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5 replies to this topic

#1 OFFLINE   Floridianman

Floridianman

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Posted 09 May 2015 - 06:03 PM

any one else having problems with their music skipping.  when Sync my iPhone with the Bluetooth on the radio the music skips.  Song will be playing then between 10-20 seconds it will skip to the next song and then to the next song.  I don't have my shuffle on.  Some times when I pause the music for a second or two then it plays through the whole song.  when I plug the iPhone in to the USB port it does not skip. 


Edited by GrySql, 11 May 2015 - 11:17 AM.
Moved to Audio/Sync section


#2 OFFLINE   GrySql

GrySql

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Posted 11 May 2015 - 11:22 AM

Hi, maybe we can get our Forum's Ford Customer Service Rep to get involved with this issue.

I'll send her a note in your behalf.



#3 OFFLINE   FordCustomerService

FordCustomerService

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Posted 11 May 2015 - 02:06 PM



any one else having problems with their music skipping.  when Sync my iPhone with the Bluetooth on the radio the music skips.  Song will be playing then between 10-20 seconds it will skip to the next song and then to the next song.  I don't have my shuffle on.  Some times when I pause the music for a second or two then it plays through the whole song.  when I plug the iPhone in to the USB port it does not skip. 

Hello Floridianman,

 

My name is Tricia, and I’m the U.S. Ford Customer Service Representative. My scope includes general customer service concerns; however, Kim on the In-Vehicle Technology team specializes in SYNC, navigation, SiriusXM, and MyFord Touch. You contact her directly here.

 

Let me know how it goes!  :) 

 



Hi, maybe we can get our Forum's Ford Customer Service Rep to get involved with this issue.

I'll send her a note in your behalf.

GrySql,

 

Thanks for contacting me in regards to Floridianman’s concern. I really appreciate it; I’ll be here if you need anything else!  :victory: 

 

Tricia 



#4 OFFLINE   Floridianman

Floridianman

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Posted 13 May 2015 - 12:30 PM

any feedback on this yet?



#5 OFFLINE   GrySql

GrySql

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Posted 13 May 2015 - 03:18 PM

Tricia wanted you to contact, by Personal Mail (PM), the In-Vehicle Team (IVT) Rep.  If you didn't then it hasn't gone anywhere.

I just now sent a message to IVT in your behalf, we should get a response soon.


Edited by GrySql, 13 May 2015 - 04:13 PM.


#6 OFFLINE   FordIVTteam

FordIVTteam

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Posted 14 May 2015 - 12:21 PM

any one else having problems with their music skipping.  when Sync my iPhone with the Bluetooth on the radio the music skips.  Song will be playing then between 10-20 seconds it will skip to the next song and then to the next song.  I don't have my shuffle on.  Some times when I pause the music for a second or two then it plays through the whole song.  when I plug the iPhone in to the USB port it does not skip. 

 

Hi Floridianman, 

 

Do you know which iOS you are running on your iPhone, and which SYNC system do you have: 

http://owner.ford.co...nc-version.html
 

 

Tricia wanted you to contact, by Personal Mail (PM), the In-Vehicle Team (IVT) Rep.  If you didn't then it hasn't gone anywhere.

I just now sent a message to IVT in your behalf, we should get a response soon.

 

Thanks for the PM, GrySql! 

Rebecca








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