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Blown Engine

Spark Plug Replacement Ford Dealer Service Blown Engine

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3 replies to this topic

#1 OFFLINE   pginouves

pginouves

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  • Current Vehicle:2010 Ford Flex

Posted 12 September 2014 - 01:43 PM

We loved our 2010 Ecoboost Flex, the love affair ended at 146,000 miles when the "check engine" light came on and the misfiring started 500 miles from home.   The Ford dealer in Canada told us that one cylinder had no compression and another was at 50%.  The original factory spark plugs had never been replaced and as a result we now needed to replace the entire engine for $6,500 and wait a week for the repair.

 

Our local Ford dealer disputes that spark plug failure could cause engine failure.  We had them service it every 7,500 miles for all oil changes, scheduled maintenance and repairs since we purchased it new.  Our assumption was that a Ford dealer would follow the Ford maintenance schedule.  It was a bad assumption.  The schedule calls for replacing platinum spark plugs at 90,000 miles.  Apparently our dealer takes the "if it isn't broken, don't fix it" approach with regard to spark plugs.  An expensive philosophy when maintaining turbo charged engines.

 

This is our first Ford.  We have owned Volvo's and Honda's for the thirty years.  Based on past experience a well maintained car should provide 250,000+ miles with minimal trouble.  Lessons learned: 

 

1) Turbo charged engines have a relatively short life span

2) Ford dealers do not follow the Ford maintenance schedule outside the warranty period.  Ensure that ALL scheduled maintenance is actually performed.

3) Want high performance, great gas milage, and excellent reliability?  Save up and buy a Tesla

 

 



#2 OFFLINE   robertlane

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Posted 18 September 2014 - 05:04 PM

We loved our 2010 Ecoboost Flex, the love affair ended at 146,000 miles when the "check engine" light came on and the misfiring started 500 miles from home.   The Ford dealer in Canada told us that one cylinder had no compression and another was at 50%.  The original factory spark plugs had never been replaced and as a result we now needed to replace the entire engine for $6,500 and wait a week for the repair.

 

Our local Ford dealer disputes that spark plug failure could cause engine failure.  We had them service it every 7,500 miles for all oil changes, scheduled maintenance and repairs since we purchased it new.  Our assumption was that a Ford dealer would follow the Ford maintenance schedule.  It was a bad assumption.  The schedule calls for replacing platinum spark plugs at 90,000 miles.  Apparently our dealer takes the "if it isn't broken, don't fix it" approach with regard to spark plugs.  An expensive philosophy when maintaining turbo charged engines.

 

This is our first Ford.  We have owned Volvo's and Honda's for the thirty years.  Based on past experience a well maintained car should provide 250,000+ miles with minimal trouble.  Lessons learned: 

 

1) Turbo charged engines have a relatively short life span

2) Ford dealers do not follow the Ford maintenance schedule outside the warranty period.  Ensure that ALL scheduled maintenance is actually performed.

3) Want high performance, great gas milage, and excellent reliability?  Save up and buy a Tesla

 

 

 

sorry to read about the engine failing on your Ford Flex.  Not sure how not changing spark plugs could cause the engine to expire though?  I think the out was that you didn't replace them when required via Ford.  

 

Are you keeping the Flex?



#3 OFFLINE   pginouves

pginouves

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  • Region:U.S. Northeast
  • Location:Harvard, MA
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Posted 19 September 2014 - 04:14 AM

We will keep the car for a while.  The high milage translates to a low resale value and the new engine gives me a three year warranty.  I will ride this one out until it makes financial sense to replace it... with something other than a Ford.


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#4 OFFLINE   robertlane

robertlane

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Posted 20 September 2014 - 07:34 PM

We will keep the car for a while.  The high milage translates to a low resale value and the new engine gives me a three year warranty.  I will ride this one out until it makes financial sense to replace it... with something other than a Ford.

 

Is it Ford brand in general or a turbo-charged engine?








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