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Posted 01 July 2013 - 09:03 PM
Posted 02 July 2013 - 07:58 AM
I can offer a few different solutions to you. First, I can look into this and escalate it to your customer service manager provided that you have it diagnosed at the dealer first. And second, if you and your husband would rather take a DIY approach, I would suggest heading to http://www.fordparts.com/ to look for what you need. Your dealer will be able to let you know what part(s) is/are needed for this and most come with a warranty on this site. Let me know!
Posted 02 July 2013 - 08:06 AM
I just talked to my Ford dealership and they confirmed that there is no recall for this issue, and recommended that I bring it in for a diagnosis. I was hoping that since it seems like a common problem, that Ford might be offering a solution.
Thanks so much for your help and I will definitely be in touch after we get the car in to the dealership. It sounds like it might be a pricey fix, so we may go the DIY route, but I will keep you posted.
Posted 02 July 2013 - 09:46 AM
Thanks for letting me know, I’ll keep an eye out for your message.
Posted 04 July 2013 - 07:34 AM
76k miles - same problem. Got a feeling it's going to be expensive!
Posted 12 July 2013 - 04:22 PM
Posted 07 September 2015 - 08:06 AM
Satweed did you ever get your flex issue taken care of by ford? Just wondering I've have the same issues 9/30/2015
Posted 04 April 2016 - 06:05 AM
I own a 2009 Ford Flex Limited that I have had since new. I've found your forum recently because I have had no issues until this last year. Seems I am having some of the same problems suddenly as a few others, mine just seem to be all at once. Cooling fans stopped working about 4 months ago, I would guess, didn't notice because weather was cold and car didn't overheat. Seems that the first thing i should try is the A/C cut-off valve, has this worked for others? Also, washer fluid is not pumping, assuming a bad pump, since fuses for wiper/washer are good..wipers work fine. Finally the worst, the intermittent surge/lack of acceleration and shuttering. This item seems to be the most troublesome to figure out. has anyone had any success in fixing this problem without the use of a mechanic?