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Guest Message by DevFuse

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DVD Display on headrest

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2 replies to this topic

#1 OFFLINE   bracksa


    New Flex Member

  • Ford Flex Members
  • 1 posts
  • Location:Parker, CO
  • Current Vehicle:2011 Flex Limited Ecoboost

Posted 05 August 2012 - 08:12 AM

I have a 2011 Flex Limited. How do you turn off the display on the driver's side headrest??? No DVD in player. The "FORD" badge stays on constantly. Very annoying for the rear passenger. Thanks for the help.

#2 OFFLINE   blueandpurpleskittles


    New Flex Member

  • Ford Flex Members
  • 2 posts
  • Location:Ottawa, ON
  • Current Vehicle:Flex

Posted 27 September 2012 - 06:57 AM

There is a Technical Service Bulletin to have the whole unit replaced due to this malfunction. If is under warrany your dealer should do this for you no problem. TSB 11-3-30.

I have this issue, as well as ones where the headrest does not remain in the angled down position (for better viewing) and flops back shut everyime I touch the brakes. I also had problems where the pins broke that hold it in the angled position and my dealer fought me a bit, but then did a band-aid fix under warranty for this.

Hope you get your issues resolved. :)

#3 OFFLINE   Eyespyautomotive


    Ford Body Designer

  • Ford Flex Members
  • 13 posts
  • Region:U.S. Great Lakes
  • Location:Canton Michigan
  • Current Vehicle:2011 Flex Titanium

Posted 27 September 2012 - 06:17 PM

My Flex is going in for this tomorrow. I had a fridge that didnt work, and a Drivers side DVD that stays on. They fixed the fridge, but i have to go back for the DVD. They had to order it.

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